Contacting Lecturers and Tutors:
Your lecturers and tutors are there to support you through your studies so if you need extra help or don’t understand something ask them! If you would like to speak to a tutors or lecturer in person, they will either have advertised office hours when you can drop in and see them, or you can e-mail them and ask for an appointment. It might be that your question can be answered by e-mail, although you should try to remember that tutors and lectures will also be teaching other classes, and might also have extra responsibilities within the University, so give them reasonable time to get back to you. Contact details for all University staff can be found on the University website.
Need help with your studies?
The Centre for Academic Practice & Learning Enhancement (CAPLE) provides a range of services to help you develop your study skills and improve your grades. CAPLE staff are available throughout the year, so whether you’re a bit stuck at the start of the year with your first assignments, want help with some unexpected resits or anything in between ask them for help. CAPLE staff also specialise over the different faculties so can help you with essays, report writing and exam techniques for your particular classes. Basically if you think you could get better marks or aren’t quite sure where you’re going wrong with your essays or exams CAPLE will be able to give you some pointers of how you can try and improve your grades.
If you have a good reason why you are not going to be able to meet your essay deadlines, e.g. illness or something major going on in your personal life, you need to speak to your course coordinator about this as soon as possible. They will be able to let you know your department's procedure for extensions, and how to apply for them. Your department may require that you get permission beforehand, or get you to fill in a form to submit before the deadline, or they may simply want you to fill out a form to be submitted at the same time as your delayed assignment. If the problem arises on the day your assignment is due, go and speak to someone in your department immediately. If you can’t make it into the University, send an appropriate staff member an email so that they at least have an explanation as to why your work isn’t handed in. It’s also worth knowing that you might have to provide medical or other evidence to get an extension.